Hey fashion lovers! At Steve Madden Shop, we know you’re excited to slip into your new ballerinas, strut in those chic heels, or rock that trendy crossbody bag. That’s why we’ve made our delivery process as smooth and stylish as your new finds. Based right here in Oklahoma City, we’re dedicated to bringing Steve Madden’s iconic designs to your doorstep, no matter where you are (with just a few remote exceptions like parts of Asia). Let’s break down how we get your goodies to you.
Shipping Options: Choose What Fits Your Style
We offer two fab shipping methods to suit your needs—whether you’re all about speed or saving those extra bucks. Every order is processed with care within 1-2 business days, so your goodies are on their way fast.
- Standard Shipping: For just $12.95, we ship via trusted carriers like DHL or FedEx. Your order will arrive in 10-15 days after it leaves our warehouse. Perfect for when you can’t wait to flaunt your new boots or kitten heels!
- Free Shipping: Who doesn’t love free? On orders over $50, we ship for free using EMS. Delivery takes 15-25 days after dispatch—ideal for planning ahead and scoring those bestselling sandals or matching Mommy & Me sets without the fuss.
Pro Tip: Pair your order with a friend to hit that $50 mark and enjoy free shipping. It’s all about smart styling and saving!
Where We Deliver: Bringing Fashion to Your Door
We’re a global community! Steve Madden Shop delivers worldwide, so whether you’re in the US, Europe, or beyond, you can access our curated collections. Just note that we don’t ship to some remote areas and parts of Asia—check our FAQ for details.
After You Order: What to Expect
Once you’ve checked out with Visa, MasterCard, JCB, or PayPal, we’ll send a confirmation email with tracking info. Keep an eye on it to follow your package’s journey. If anything pops up, our customer service team is here to help at [email protected].
Returns? No Sweat!
Not loving your purchase? We get it—style is personal. You have 15 days from delivery to return items for a hassle-free exchange or refund. Just make sure they’re in original condition. For full details, visit our Returns Policy page.
At Steve Madden Shop, we’re all about making fashion affordable and accessible. From trendy heels to comfy loafers, we deliver more than just shoes—we deliver confidence. Thanks for choosing us to step up your style game!